Shipping and return policies for Tenement Music

Shipping Info
We ship 1 - 2 times a week, once product is in stock it normally ships in 5 business days.
International Shipments by default are sent with no insurance and no tracking (you will be provided a Customs #). Once a package is outside the responsibility of the USPS we are unable to find any information on the package location, because of this we can not refund you for packages lost by the carriers outside the USPS system. With that said we have had an excellent record of packages reaching final destinations. The worst case is the package may be delayed by several months, but never lost.

Please let us know if you would like insurance and tracking on international shipments. Please understand this can double the cost on already expensive rates.
Return Policy
All returns are for store credit.